Subject: Urgent : Pausing classes (Les Mills)
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "avganova, mushtari" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Mridu Bhatnagar <[email-masked]>, Olesia Dhas <[email-masked]>, "tasuku yamamoto" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 30 Oct 2019 19:58:29 -0700 (MST)

Team, 

It seems we have new update on "Pausing a class". 

Any class which is being paused would end early. It does not matter if they are playing it via ON DEMAND or SCHEDULING the class. So no classes should be paused and everytime handling a scenario of classes ending early please check for pause events. 

Here is a new article about pausing: 

[ https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000194031?lang=en | https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000194031?lang=en ] 

Here is how you can check the pause events for the classes in Kibana - 

https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000185762-i-want-to-know-what-classes-are-being-paused 

Regards, 
Pritish Nandi