Subject: Les Mills Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, "tasuku yamamoto" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Arjun Hurry <[email-masked]>, Apoorv Joshi <[email-masked]>, Mridu Bhatnagar <[email-masked]>, "avganova, mushtari" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 4 Oct 2019 07:18:54 -0700 (MST)

Hi All, 

PFB Les Mills Audits for today. 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct (Y/N) 	Comments 
2839 	Classes not showing 	Yes 	NA 	Amira/Pritish 	NA 	Resolved 	Training Requirement 	Correct 	Customer was doing a lot of things wrong so educated them 
2840 	Password reset 	Yes 	NA 	Pritish 	NA 	Waiting 	Login 	Correct 	Login issues to Scheduler 
2841 	Playback issue 	Yes 	NA 	Amira 	NA 	Waiting 	Training Requirement 	Correct 	Did not schedule Virtual 

Regards, 
Pritish Nandi