Subject: FW: Audits
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Arjun LSM AJ <[email-masked]>, Apoorv Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, bharat sharma <[email-masked]>
Date: Wed, 25 Sep 2019 10:04:49 +0000

@ Kae: how was this a troubleshooting query??? Do you even read the customer’s question before answering?

From: Vodka Bunny!! <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 25 September 2019 at 3:30 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Audits

Hi Mam,

Please see audit reports from yesterday, 24th Sept

COLO

Agent : Kae

Feedback : Customer wanted to know when our next STEM Grant promotion is. Even though agent correctly told we don't have info at the moment, this wasn't a troubleshooting request or query.
Here is the link for more info: https://www.colocationamerica.com/stem-grant

Kaeiara
Hello, would you like to talk about our services?
Visitor
I see that the grant cycle is closed for the STEM grants. Do you know when a new cycle might open?
Kaeiara
Hi there
I'm afraid, we are from front end chat support team and we do not provide any technical troubleshooting help.
We are Colocation America and we provide servers. You can check our services by visiting below link :https://www.colocationamerica.com/services
Visitor closed the chat.