Subject: Les Mills Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, "tasuku yamamoto" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Arjun Hurry <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Kaushik <[email-masked]>, Mridu Bhatnagar <[email-masked]>, "avganova, mushtari" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 19 Sep 2019 07:17:47 -0700 (MST)

Hi All, 

PFB the Les Mills Audits. 

18th Sept 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct (Y/N) 
2782 	Specific Class Issue 	Yes 	NA 	Pritish 	NA 	Waiting 	Downloads 	Correct 
2783 	No external screen 	Yes 	NA 	AJ 	NA 	Waiting 	AV 	Correct 
2784 	Suggestion on Wall Mount 	Yes 	Please provide them with Supreme contact details within the body of the email and let them know we'll close the ticket in 48 hours. 	AJ 	NA 	Waiting 	AV 	Correct 
2785 	Timetable Print Issue 	Yes 	NA 	Pritish 	NA 	Waiting 	Scheduler 	Correct 

19th Sept 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct (Y/N) 
2786 	Playback issues 	Yes 	NA 	Pritish 	NA 	Waiting 	AV 	Correct 
2787 	Content Issue 	Yes 	NA 	Pritish 	NA 	Waiting 	Content 	Correct 
2788 	App download 	Yes 	NA 	Pritish 	NA 	Waiting 	App 	Correct 
2789 	Invalid 	No 	NA 	Tasuku 	This ticket was created in relation with 2781 and should have been merged however we went on sending them incorrect responses. I have merged it now 	Merged 	NA 	NA 
2790 	Downloading content 	No 	NA 	Tasuku 	These issues could have been handled over the phone. Should have checked night schedule download. Notes should be clear for our comprehension. 	Waiting 	Downloads 	Correct 
2791 	App download 	Yes 	NA 	Pritish 	NA 	Resolved 	App 	Correct 

Regards, 
Pritish Nandi