Subject: Re: SSBS 57596
From: Deeksha Dadu <[email-masked]>
To: Arjun LSM AJ <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 11 Sep 2019 17:36:43 +0000

Pritish, Bharat told AJ that you told that it was an invalid ticket and to close this. Did you actually told him or Apoorv that? I doubt that’s true. This was SSBS owner and it is a lethal mistake. I need details please.

@ AJ: as discussed on phone, please send me whatever screenshots you have available for this. Also, please personally follow up with technician to ensure it is taken care of and send an apology email to the customer right away. Please confirm once done. Thanks

Sent from my iPhone

On 11 Sep 2019, at 22:45, Arjun Hurry <[email-masked]<mailto:[email-masked]>> wrote:

Hi Pritish,

Who did 57596 on your shift? It's the owner of the company, and he was very irate when Shakeel spoke to him on the phone. He's also sent an email to Kulaib.

-AJ