Subject: Les Mills Audits
From: Pritish Nandi <[email-masked]>
To: Abhishek Kaushik <[email-masked]>, Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, "tasuku yamamoto" <[email-masked]>, Mridu Bhatnagar <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 3 Sep 2019 07:12:14 -0700 (MST)

Hi All, 

PFB the Les Mills Audits. 

3rd Sept 2019 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct (Y/N) 
2731 	Cant Load Schedule 	No 	Pritish, this is under 'products we do not support' and the CXM needs to be advised to raise a case within Salesforce 	Pritish 	Should have asked to raise to SF 	Resolved 	Onboarding 	Correct 
2732 	Update App 	Yes 	NA 	Pritish 	NA 	Resolved 	App 	Correct 
2734 	Update App/AV issues 	Yes 	NA 	Mridu/Pritish 	NA 	Waiting 	AV 	Correct 
2735 	Resolution 	Yes 	NA 	Mridu 	NA 	Resolved 	Content 	Correct 

Regards, 
Pritish Nandi