Subject: updated categories
From: Charlotte Jansen <[email-masked]>
To: lesmills <[email-masked]>
Date: Tue, 3 Sep 2019 04:03:08 +0000

Hi agents, updated categories are now under categorization rules.  There are two new categories, ‘Deleted app’ and ‘Content’, the other changes are just for naming purposes.  For example User Error has been changed to ‘training requirement’.

Charlotte Jansen​
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Customer Support B2B
Les Mills International
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