Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 20 Aug 2019 03:25:49 -0700 (MST)

Hi All, 

PFB the SSBS ticket audit. 

No open tickets in Livesalesman Queue. 

19th Aug 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
56393 	Apoorv 	8/19/2019 23:57 	8/20/2019 0:02 	0:05:00 	Yes 	Yes 	NA 	Other 	Resolved 

Regards, 
Pritish Nandi