Subject: Les Mills calls
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Tue, 13 Aug 2019 14:38:03 -0700 (MST)

Hi Pritish, 

Reviewing some calls today. Here's a chain for the same customer where the issue seems to be the agent not understanding what the customer is saying. The calls are from 14797159407, and the tickets are 2481, 2520, and 2567. 

Please review by searching the call logs for the source number 14797159407. The recordings are too large to attach here. There should be 5 calls in total. 

Thanks, 
AJ