Subject: Re: Scheduler issue
From: Pritish Nandi <[email-masked]>
To: Charlotte Jansen <[email-masked]>
Cc: lesmills <[email-masked]>
Date: Fri, 2 Aug 2019 00:16:17 -0700 (MST)

Thanks Charlotte. 

This is noted. 

Regards, 
Pritish 

From: "Charlotte Jansen" <[email-masked]> 
To: "lesmills" <[email-masked]> 
Sent: Friday, 2 August, 2019 03:37:46 
Subject: Scheduler issue 

Hi Level 1, 

The issue with the Scheduler was due to an expired domain, thanks for raising with us, it’s now been resolved. Please let the customers know the issue has been resolved and close out the ticket. 

I’ll be in touch to confirm the process for raising a P1 issue like this in the future. Given the time differences there was a delay in us being able to action it but it could have been raised with the developers sooner. 

Thanks 

Charlotte 

	

Charlotte Jansen | Customer Service Manager 
Les Mills International | [email-masked] 
tel | fax +64 9 366 9901 | www.lesmills.com 

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