Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 11 Jul 2019 02:16:43 -0700 (MST)

Hi All, 

PFB the SSBS audits for 10th July. 

Note: NO Open Ticket found under Livesalesman Queue 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
54683 	Ahmad 	7/10/2019 19:40 	7/10/2019 19:40 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 
54684 	Ahmad 	7/10/2019 19:43 	7/10/2019 19:52 	0:09:00 	Yes 	Yes 	NA 	Other 	Resolved 
54685 	Ahmad 	7/10/2019 22:49 	7/10/2019 22:53 	0:04:00 	Yes 	Yes 	NA 	Other 	On Hold 

Regards, 
Pritish Nandi