Subject: SSBS Audit
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 5 Jul 2019 00:20:09 -0700 (MST)

Hi All, 

PFB the SSBS audit report. 

4th July 2019 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
54429 	Tushar 	7/4/2019 16:35 	7/4/2019 16:49 	0:14:00 	Yes 	Yes 	NA 	Other 	Open 
54430 	Tushar 	7/4/2019 16:39 	7/4/2019 16:54 	0:15:00 	Yes 	Yes 	NA 	Livesalesman 	Resolved 
54431 	Tushar 	7/4/2019 17:17 	7/4/2019 17:18 	0:01:00 	Yes 	Yes 	NA 	Other 	Open 
54432 	Pritish 	7/4/2019 17:20 	7/4/2019 17:24 	0:04:00 	Yes 	Yes 	NA 	Other 	Open 
54433 	Pritish 	7/4/2019 17:23 	7/4/2019 17:24 	0:01:00 	Yes 	Yes 	NA 	Other 	Open 
54434 	Pritish 	7/4/2019 17:24 	7/4/2019 17:25 	0:01:00 	Yes 	Yes 	NA 	Other 	Open 
54435 	Tushar 	7/4/2019 17:25 	7/4/2019 17:27 	0:02:00 	Yes 	Yes 	NA 	Other 	Resolved 
54436 	Bharat 	7/4/2019 21:08 	7/4/2019 21:08 	0:00:00 	Yes 	Yes 	NA 	Other 	Open 

Regards, 
Pritish Nandi