Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 27 Jun 2019 07:51:46 -0700 (MST)

Hi All, 

PFB the SSBS audits for 27th June 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
54102 	Anush 	6/27/2019 16:45 	6/27/2019 16:48 	0:03:00 	Yes 	Yes 	NA 	Other 	Open 
54103 	Anush 	6/27/2019 16:47 	6/27/2019 16:48 	0:01:00 	Yes 	Yes 	NA 	Other 	On Hold 
54104 	Pritish 	6/27/2019 16:51 	6/27/2019 17:03 	0:12:00 	Yes 	Yes 	NA 	Other 	Open 
54105 	Pritish 	6/27/2019 16:55 	6/27/2019 17:02 	0:07:00 	Yes 	Yes 	NA 	Other 	Resolved 
54106 	Pritish 	6/27/2019 17:17 	6/27/2019 17:18 	0:01:00 	Yes 	Yes 	NA 	Livesalesman 	Resolved 

Regards, 
Pritish Nandi