Subject: Re: Les Mills Audit
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Sharma <[email-masked]>, Sarthak Joshi <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, tasuku yamamoto <[email-masked]>, Tushar Chauhan <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Sun, 23 Jun 2019 10:14:55 +0000

Tasuko this is happening repeatedly! What is happening and why?

Sent from my iPhone

On 23 Jun 2019, at 13:23, Pritish Nandi <[email-masked]<mailto:[email-masked]>> wrote:

Hi All,

PFB the Les Mills Audit report.

21st June

Ticket  Issue   Was it handled correctly        Charlotte Note  Name of Agent   Feedback
2414    Corrupt Download        Yes     NA      AJ      NA
2415    Sync Issues     Yes     NA      AJ      NA
2416    User Error      Yes     They should delete the APP and re-install       Tasuku  Please add translation always as it has been observed that you hardly add translation of Japanes Converstion
2417    Corrupt Download        Yes     NA      Tasuku  NA
2418    Login Issues    No      NA      Tasuku  Did not follow the 7 common scenarios. When replied to the customer he only repeated what the customer stated.
2419    Corrupt Download        Yes     NA      Ahmad   NA
2420    Login Issues    Yes     NA      Tushar  NA

22nd June

Ticket  Issue   Was it handled correctly        Charlotte Note  Name of Agent   Feedback
2421    Login Issue     Yes     NA      Tushar  NA
2422    Playback Issue  Yes     NA      Pritish NA
2423    Login Issue     Yes     NA      Pritish NA
2424    Error Message   Yes     NA      Pritish NA
2425    Automation      Yes     NA      Pritish NA
2426    Automation      Yes     Turning automation off will remove the settings         Pritish NA
2429    iPad issue      Yes     NA      Pritish NA

Regards,
Pritish Nandi