Subject: Les Mills Audit
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, " Bharat Sharma" <[email-masked]>, Sarthak Joshi <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, "tasuku yamamoto" <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Sun, 23 Jun 2019 00:53:40 -0700 (MST)

Hi All, 

PFB the Les Mills Audit report. 

21st June 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 
2414 	Corrupt Download 	Yes 	NA 	AJ 	NA 
2415 	Sync Issues 	Yes 	NA 	AJ 	NA 
2416 	User Error 	Yes 	They should delete the APP and re-install 	Tasuku 	Please add translation always as it has been observed that you hardly add translation of Japanes Converstion 
2417 	Corrupt Download 	Yes 	NA 	Tasuku 	NA 
2418 	Login Issues 	No 	NA 	Tasuku 	Did not follow the 7 common scenarios. When replied to the customer he only repeated what the customer stated. 
2419 	Corrupt Download 	Yes 	NA 	Ahmad 	NA 
2420 	Login Issues 	Yes 	NA 	Tushar 	NA 

22nd June 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 
2421 	Login Issue 	Yes 	NA 	Tushar 	NA 
2422 	Playback Issue 	Yes 	NA 	Pritish 	NA 
2423 	Login Issue 	Yes 	NA 	Pritish 	NA 
2424 	Error Message 	Yes 	NA 	Pritish 	NA 
2425 	Automation 	Yes 	NA 	Pritish 	NA 
2426 	Automation 	Yes 	Turning automation off will remove the settings 	Pritish 	NA 
2429 	iPad issue 	Yes 	NA 	Pritish 	NA 

Regards, 
Pritish Nandi