Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>, Zarif Khan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 17 Jun 2019 00:22:17 -0700 (MST)

Hi All, 

PFB the SSBS audit report. 

16 June 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 
53561 		6/16/2019 16:33 	6/16/2019 16:53 	0:20:00 	Yes 	Yes 	
53562 		6/16/2019 16:43 	6/16/2019 16:53 	0:10:00 	Yes 	Yes 	
53563 		6/16/2019 17:43 	6/16/2019 17:56 	0:13:00 	Yes 	Yes 	
53564 		6/16/2019 17:47 	6/16/2019 17:48 	0:01:00 	Yes 	Yes 	
53565 		6/16/2019 17:54 	6/16/2019 17:55 	0:01:00 	Yes 	Yes 	

Regards, 
Pritish Nandi