Subject: Re: Pending Ticket HFL - Ticket #78473
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Date: Fri, 7 Jun 2019 09:40:22 -0700 (MST)

Hi Pritish, 

Very odd - this ticket wasn't in our queue this morning. We cleared the queue before we left. Shakeel, do you remember seeing this ticket? 

-AJ 

From: "Pritish Nandi" <[email-masked]> 
To: "arjun hurry" <[email-masked]>, "Shakeel Ahmad Hajam" <[email-masked]>, "Tushar Chauhan" <[email-masked]> 
Sent: Friday, June 7, 2019 5:34:37 PM 
Subject: Pending Ticket HFL - Ticket #78473 

HI Guys, 

There was a pending ticket in HFL since morning 4.30 AM and nobody touched upon it. I have replied the customer just now. What happened and who is responsible? 

Regards, 
Pritish Nandi