Subject: Pending Ticket HFL - Ticket #78473
From: Pritish Nandi <[email-masked]>
To: Arjun Hurry <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, tushar chauhan <[email-masked]>
Date: Fri, 7 Jun 2019 05:04:37 -0700 (MST)

HI Guys, 

There was a pending ticket in HFL since morning 4.30 AM and nobody touched upon it. I have replied the customer just now. What happened and who is responsible? 

Regards, 
Pritish Nandi