Subject: Fwd: Les Mills updated document
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, " Bharat Sharma" <[email-masked]>, Sarthak Joshi <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, "tasuku yamamoto" <[email-masked]>, Tushar Chauhan <[email-masked]>, Zarif Khan <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Fri, 24 May 2019 00:34:26 -0700 (MST)

FYI - This is for your knowledge only. However, we will follow the 7 common scenarios and the solution article as provided by Charlotte because this file contains too much info which cannot be discussed with the customer at once. 

Also we have an escalation on categorisation which should not come in the first place. Please I will urge you to follow the categorisation as shared by Charlotte. 

Also she has added this is freshdesk as well which should be followed without reminders or escalatin - [ https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000162164-ticket-categorization-rules | https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000162164-ticket-categorization-rules ] 

Warm regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi (LSM)" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 13:30:41 
Subject: FW: Les Mills updated document 

From: Rahul Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 1 May 2019 at 6:03 AM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Les Mills updated document 

Hi Ma'am, 

Attached in the Les Mills updated document. I have added last few updates and feedback from Charlotte, 

Thank you, 
Rahul