Subject: SSBS Audits - 21st May till 1.00PM
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>, Zarif Khan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 21 May 2019 00:56:31 -0700 (MST)

Hi Team, 

Please find the SSBS audit details for 21st May till 1.00PM, 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 
52572 	Ahmad 	5/21/2019 7:21 	5/21/2019 7:23 	0:02:00 	Yes 	Yes 	
52573 	Ahmad 	5/21/2019 8:00 	5/21/2019 8:03 	0:03:00 	Yes 	Yes 	
52574 	Ahmad 	5/21/2019 8:22 	5/21/2019 8:27 	0:05:00 	Yes 	Yes 	
52575 	Ahmad 	5/21/2019 8:37 	5/21/2019 8:38 	0:01:00 	Yes 	Yes 	
52576 	Anush 	5/21/2019 8:42 	5/21/2019 8:46 	0:04:00 	Yes 	Yes 	
52577 	Ahmad 	5/21/2019 8:50 	5/21/2019 8:51 	0:01:00 	Yes 	Yes 	

Regards, 
Pritish Nandi