Subject: Re: notes within tickets
From: Deeksha Dadu <[email-masked]>
To: Arjun Hurry <[email-masked]>
Date: Wed, 15 May 2019 17:01:49 +0000

Don’t remember but Shakeel did this.

Sent from my iPhone

On 15 May 2019, at 22:09, Arjun Hurry <[email-masked]<mailto:[email-masked]>> wrote:

Do we have a ticket #?

________________________________
From: "Deeksha" <[email-masked]<mailto:[email-masked]>>
To: "arjun hurry" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 15, 2019 3:54:34 PM
Subject: FW: notes within tickets

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 May 2019 at 3:40 PM
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Arjun Hurry <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: FW: notes within tickets

Who did this? Guys, you don’t need the client’s reminder for something so basic! You all know that you are supposed to give her detailed notes before escalating. This must not happen again.

From: Charlotte Jansen <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 May 2019 at 3:36 PM
To: lesmills <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: notes within tickets

Hi Level 1,

Please don’t send me notes such as ‘please check and assist’, I need more details than this within the note to establish if it is urgent or not as it’s currently late in NZ.

Many thanks

Charlotte

Charlotte Jansen | Customer Service Manager
Les Mills International | [email-masked]<mailto:[email-masked]>
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