Subject: Arabic Language Test - Md Asrar
From: Md Asrar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Mar 2020 03:58:16 -0400

Foreign Language
Screening Test

Name

Md Asrar

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

First and foremost I will hear the customer's complaint the
least thing i can do is to hear my customer's complaint and let them be heard

I will apologize for that and I won't save apologies for later and I will
explain in detail what went wrong then I will resolve the issue and will make
sure that I won't happen again.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

My name is md asrar Alam I did my schooling from Bihar board i
have done graduation m. M.h.u.p and I completed m.a Delhi university offer that
I completed b. Ed manuu

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

Good”
takes what it’s given and makes something of it.  “Great” takes what it
isn’t given and makes something of it.

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

consider
myself as a true professional for customer service and  What makes me so
confident is my passion for providing a great service, my determination to
ensure that everyone is satisfied and my willing to own a problem and see it
through to the end  and offer solution.

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

Bihar is a state in East India, bordering Nepal. It is divided
by the River Ganges, which floods its fertile plains. Important Buddhist
pilgrimage sites include the Bodhi Tree in Bodhgaya's Mahabodhi Temple, under
which the Buddha allegedly meditated. In the state capital Patna, Mahavir Mandir
temple is revered by Hindus, while Sikhs worship at the domed, riverside
Gurdwara of Takht Sri Harmandir Sahib Ji.