Subject: Arabic Language Test - masood akhtar
From: masood akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Mar 2020 08:18:26 -0400

Foreign Language
Screening Test

Name

masood akhtar

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

i am in pizza hut and i am working for pizza hut one customer
called me i want pizza and i accept his ordered and i said to his your order in
will be delivered in 30 minutes but customer called me pizza has not received
yet.when i check that i made mistake.after that i will say to customer sorry i
receive pizza correctiiy.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

my name is masood akhtar ,  i am student,  i am doing ba
from jamia millia islamia and

i have done advance diploma from delhi university  and i have done fazilat
course from darul uloom and i have done 10t and 12t from up  madarsa bord , i
live in batla house naw

i am  teaching the holy quran i live in madarsa,in this time, i have been
learning spoken english for 6 years at dynamic it located in batla
house,

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

حصلت
على اللغة العربية تسع سنوات ,وانا اتكلم
اللغة العربية كثيراقال رسول  من انتهب نهبة

فليس مناوقال رسول المسل من سلم المسلم من
ليسان ومن الرجل الزي يتبع هزا النصائح و
المسلمون يتبعون رسولهم و ينصررون الانسان
الزين يعيشون في العالم والرجال
والنساءيصلون خمس صلوات في يوم

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

اؤلا
لنقول لمشتري مازا تريد يا سيدي اويا اخي
الكريم وكيف حالك وماسمك الكريم واين انت
ومازا تعمل و اين تسكن

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

انا اسكن في عاصمة
الهند كنت ذهبت الى اجرا لزية التاج محل ,في
شهر رمضان نحن نردت الذهاب الي اجرا للنظر الي
التاج محل ,نهب من النو صباحامبكراخرجنا من
البيت بكرا وركبت السيارةوذهبنا الى المحطة
بعد مدة طويلة جاء القطار و ركبنا القطار
واستغرق هذا السفر خمس ساعات و  وصلت الى اجرا
وركبنا السيارة الاخرى هي ذهبت بنا الى التاج
محل زرنا التاج محل من القرب وخلت  في التاج
محل هو جميل جدا