Subject: Re: LSM Joining Case Test - Archana Sharma
From: Archana Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Mar 2020 04:02:45 -0400

LSM Joining Case
Test

Name

Archana
Sharma

E-mail

[email-masked]

Phone Number

(91+) 8527375039

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Customer is
saying that he will be traveling so quite possible he will be staying in a
hotel, and if he will not be available at the time of delivery someone else of
hotel staff can sing on his behalf.

Also if he is staying somewhere else he can update the address on the given
link.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Any customer service which is fulfilling customer's need is
good customer service however if customer is extremely happy also his
expectations are exceeding then it is a great customer
service.

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