Subject: Arabic Language Test - Ali Ahmad
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 7 Mar 2020 01:03:30 -0700 (MST)

Hi Fauzan, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Ali Ahmad 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all, I will make him aware about my mistake that I entered a wrong address so it was late and his pizza didn't get delivered on time. And I will make sure that pizza is going to be delivered as soon as possible and will try to give him some discount or a add something in the exchange of my fault. ( if company policy allows me to do so in that type of situation) 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Ali Ahmad. I'm from Muzaffarpur,Bihar. I started my education in my home town and completed senior secondary from Nadwa, after that I completed my graduation and post graduation from Jamia Millia Islamia. I started my carrier as a translator after that I worked for youtube and Ea games in the with Vaco Binary Semantics and Ienergizer. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	
خدمة العملاء بالنسبة لي جيد إذا توفر حلول لمشاكل الزبائن عند الحاجة على الوقت. وهي أحسن لو تعمل مع الزبائن بحيث هي أن ينال رضاك عن حلولك ويكون ايجابيا عن المنتج او الحل. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لانو عندي خبرة في نفس المجال ويعجبني العمل فيه. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	في |اواخر شهر يناير |انا سافرت الى حيدرآباد, وهي تقع في ولاية تلنغانه. وهي معروف لدينا من ||اكلاتها ولهجتها المنفردة. وتوجد هناك كثير من اﻵثار. حكم عليها الملوك المسلمون وكانوا معروفين باسم نظام, وبنوا فيها مباني شامخة مثل قلعة غولكنده، والمسجد الجامع باسم مكة مسجد وتقع في جواره المنارات الاربعة والمستشفى من ذاك الزمان وهي |ايضا غاية في الجمال والهندسة|. 
و|انا كنت ذهبت في حفل الزواج لصديقي وشاهدت كثير من تقاليدهم في العرس وهي كانت جديدة بالنسبة لي |. 
الجامعة العثمانية هي افضل عمل من زمن السلاطين توجد فيها كل الكليات من اللغة والطب والاجتماع والتاريخ. وبناؤه |ايضا |احسن نموذج لبناء على طراز قديم| 

وفي مساء يوم الثلاثاء كانت العودة عن طريق القطار.