Subject: Arabic Language Test - Ali Ahmad
From: Ali Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Mar 2020 02:57:42 -0500

Foreign Language
Screening Test

Name

Ali Ahmad

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

First of all, I will make him aware about my mistake that I
entered a wrong address so it was late and his pizza didn't get delivered on
time. And I will make sure that pizza is going to be delivered  as soon as
possible and will try to give him some discount or a add something in the
exchange of my fault. ( if company policy allows me to do so in that type of
situation)

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

My name
is Ali Ahmad. I'm from Muzaffarpur,Bihar. I started my education in my home town
and completed senior secondary from Nadwa, after that I completed my graduation
and post graduation from Jamia Millia Islamia. I started my carrier as a
translator after that I worked for youtube and Ea games in the with Vaco Binary
Semantics and Ienergizer.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

خدمة العملاء بالنسبة لي جيد إذا توفر حلول
لمشاكل الزبائن  عند الحاجة على الوقت. وهي
أحسن لو تعمل مع الزبائن بحيث هي أن ينال رضاك
عن حلولك ويكون ايجابيا عن المنتج او
الحل.

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

لانو عندي خبرة في نفس المجال
ويعجبني العمل فيه.

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

في |اواخر شهر
يناير |انا سافرت الى حيدرآباد, وهي تقع في
ولاية تلنغانه. وهي معروف لدينا من ||اكلاتها
ولهجتها المنفردة. وتوجد هناك كثير من اﻵثار.
حكم عليها الملوك المسلمون وكانوا معروفين
باسم نظام, وبنوا فيها مباني شامخة مثل قلعة
غولكنده، والمسجد الجامع باسم مكة مسجد وتقع
في جواره المنارات الاربعة والمستشفى من ذاك
الزمان وهي |ايضا غاية في الجمال والهندسة|.

و|انا كنت ذهبت في حفل الزواج لصديقي وشاهدت
كثير من تقاليدهم في العرس وهي كانت جديدة
بالنسبة لي |.

الجامعة العثمانية هي افضل عمل من زمن
السلاطين توجد فيها كل الكليات من اللغة
والطب والاجتماع والتاريخ. وبناؤه |ايضا |احسن
نموذج لبناء على طراز قديم|

وفي مساء يوم الثلاثاء كانت العودة عن طريق
القطار.