Subject: Re: Arabic Language Test - Reyaz Ahmad
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: deeksha <[email-masked]>, Saurabh <[email-masked]>
Date: Fri, 6 Mar 2020 05:04:57 -0700 (MST)

Hi Harpreet, 

Shakeeb evaluated the test and he ranked the candidate 7.5 out of 10. 

Thanks & Regards, 
Seeta Kunwar 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Friday, March 6, 2020 5:25:02 PM 
Subject: Arabic Language Test - Reyaz Ahmad 

Hi Seeta, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Reyaz Ahmad 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If i will be this situation fristly i have apolpgise for this mistak and i must ensure him not to repeat it again and i would take him trustworthy. I will buy pizza again from my money because it is my mistak which i have done and i will hand over it to him 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself Reyaz Ahmad I belong to Jharkhand. I have completed 10+2 from UP board of Madrasa Education Lucknow. Currently i'm studying B.A in Aligarh Muslim University my graduation will be compelet in april 2020. Im good in arabic language in speaking and writing ..i can speak proficiency with native speakers . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيده : هى محاوله بذل الجهد فى تقديم خدمه جيده للعميل وتلبيه جميع متطلباته قدر الامكان 
بينما خدمة العملاء الممتازه : هى بذل قصارى جهدى فى خدمه العميل والسعى فى حل جميع المشاكل المحتمله بكل الطرق لارضاءه بكل الطرق المحتمله 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اعتقد اننى استطيع العمل بقصارى جهدى لخدمة العملاء مع الصبر و الرغبة .لن اقصر علی مسولیة .سوف اعطی منافع لشركة انا دائما مستعد لاخذ 
.المسؤلية مهما كانت هذه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت مرة الى دهلى لزيارة الآثار القديمة مدينة دهلى مشهورة جدا في العالم لقد قمت مؤخرا بزياره دلهى هذه المدينه الضخمه المزدحمه والجميله ايضا التى تستطيع ان ترى فيها الكثير من الاشياء المختلفه وتزور الكثير من الاماكن الاثريه والترفيهية ...هناك قطب منار هذا المكان الاثرى الضخم ويوجد ايضا معبد اللوتس وهناك جامع مسجد هذا الجامع الهائل الذى يزوره جميع الجنسيات وجميع الاديان من جميع انحاء العالم وليس الهند فقط ...وهناك الاماكن المليئه بالمساحات الخضراء المريحه للنفس التى تجعلك تشعر بالراحه والسلام الداخلى مثل حديقه غاندى وغيرها من الحدائق الخلابه