Subject: Arabic Language Test - Reyaz Ahmad
From: Reyaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Mar 2020 04:43:26 -0500

Foreign Language
Screening Test

Name

Reyaz Ahmad

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

I will buy another order to deliver and i would ask apologise to
this mistakes

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

Myself
Reyaz Ahmad from jharkhand.. I have studied 10+2 from madrasa board of lucknow.
Currently i'm studying B.A in  Aligarh Muslim University. Its my final year it
would be compeleted last april in 2020.

I'm good in arabic language with english..i have lots of  arab friends with
whom i practice arabic language.. I can understand, communicate and write arabic
language

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

Conceptually, the main difference between providing “good”
customer service and delivering “great” customer service is that, in the
former, you are probably only barely keeping your customers satisfied; while in
the latter, you are not only keeping them satisfied – you are also keeping
them loyal

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

أعتقد استطيع أن اعمل أبذل قصارى
جهدي لشركتك. لأنني مخلص للغاية وعاطفي لشركة
.. مهما كانت الشركة سوف تعطيني المسؤولية سوف
اكون مستعدا للقيام بذلك

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

انا زرت مرة
المدينة لكناؤ قبل سنتين هذه المدينه مشهورة
جدا في الهند وخارج الهند شاهدت هناك الآثار
القديمه كمثل "بلبليا و بواب الرومى مدينة
لنكناؤ وقعت على شاطئ نهر غومتى كثير من
الزوار ياتون الى هذه المدينة لزيارة وهم
يتمتعون كثيرا جدا  لکناؤ هى عاصمة اترا
براديش  كانت هذه المدينة  مدينة  الرؤساء و
الوزراء قبل ثلاث مأة سنة