Subject: Fwd: LSM Joining Case Test - Mohammad Zeeshan
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 5 Mar 2020 01:23:34 -0700 (MST)

hey Ash, 

Please check the test fort travel 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 5 Mar, 2020, at 13:52, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Mohammad Zeeshan 
E-mail 	[email-masked] 
Phone Number 	(201014) 7303898875 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	We will inform to the customer once you purchase the ticket and you will get e-ticket on your registered email and if you want an hard copy on your hotel address please send us delivery details then we can provide as per company timeline. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Customer call us for any complaint and we will resolve the complaint as as per customer requirement under company policy with timeline called good customer service. On other hand customer call us for any complaint and we will provide solution as per above terms and condition then i inform to the customer i hope you got solution of your complaint and meanwhile customer said to customer service associate i will appreciate on social media its called great customer service. 	

	
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