Subject: Re: LSM Joining Case Test - DIBENDU DASGUPTA
From: DIBENDU DASGUPTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Mar 2020 05:20:33 -0500

LSM Joining Case
Test

Name

DIBENDU
DASGUPTA

E-mail

[email-masked]

Phone Number

(91) 8335901872

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The
customer wants the tickets to be delivered to the hotel address and also wants
to know the expected time frame for the delivery. This blurb gives out the most
relevant information regarding hotel delivery and the next steps
thereafter.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service implies that we provide timely,
courteous and the correct solution to a customer's requirement or addresses the
concern appropriately. Great customer service happens when we walk the extra
mile and deliver a service which exceeds standard
expectations.

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