Subject: Fwd: LSM Joining Case Test - Manish puri
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 3 Mar 2020 01:25:45 -0700 (MST)

Hi Ash, 

Please check this test for travel. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Manish puri 
E-mail 	[email-masked] 
Phone Number 	(91) 8447654735 
Which blurb would you select? 	Blurb 3 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	i chose that blurb because it relates to the the customer email and it specify everything which client was looking for and provided the solution. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	good customer service means understanding the customer issues properly and providing the satisfactory solution however great customer service means having the great interaction with the customer and understanding the issues and provide fcr to the call and leaving the great impact to the customer. 	

	
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