Subject: Re: LSM Joining Case Test - Vinay Singh
From: Vinay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Mar 2020 03:06:18 -0500

LSM Joining Case
Test

Name

Vinay
Singh

E-mail

[email-masked]

Phone Number

(91) 9013617358

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The Blurb 1
is advising Customer regarding his Ticket transaction and the delivery of ticket
and status of confirmation.

additional line :  you'll get an instant email alert and sms alert with the
delivery tracking number 48 hours prior to the event

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer - A customer who is always a
potential source of business.

Great Customer - A customer who refers our business to other friends, family etc
and helping grow the business.

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