Subject: Fwd: Arabic Language Test - Molhim Mohammed Ahmed
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 2 Mar 2020 02:26:37 -0700 (MST)

Hi Ma'am, 

PFA, 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Molhim Mohammed Ahmed 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	apologise and exclude some of the bizza amount 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	im MOLHIM from sudan , graduated from OU university BCA department , have worked as a translator and as an interpretor for hospitals and still .. worked in SF TECHNOLOGIES as a web designer .. and also worked as a bersonal trainer which is also somehow depends on marketing 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	بالنسبة لي الفرق بين الخدمات الجيدة والخدمات الرائعة يكون في نقاط صغيرة كمكملات وتجميليات للخدمة المقدمة للعميل ..وحل المشاكل التي يمكن بها تفادي ما يمكن ان يجده العميل من معضلات 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اعمل كمترجم ومنسق للسياحة العلاجية مدة اقامتي في الهند لمدة 3 سنوات والتي تعتمد على التسويق المكثف 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	كنت في عدة مدن لكن كانت الرحلة الاجمل فيهم الى مكة بحيث يمكنك الاحساس بالطمانينة بوجود العديد من الناس قاصدون لنفس مقصدك من الزيارة والغالب يقابلونني بروح جميلة مستسلمة لما انت مستسلم له