Subject: Fwd: LSM Joining Case Test - Aarjab jain
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 2 Mar 2020 01:20:26 -0700 (MST)

Hi Ma'am, 

This test is for travel 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Aarjab jain 
E-mail 	[email-masked] 
Phone Number 	(+91) 8527083217 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have selected 4th blurb because as customer want his ticket at his hotel address so in 4th blurb, customer can change his delivery address as per his requirement through viagogo account by signing-in and tickets will be delivered to the updated address and customer have to inform the hotel staff about delivery so that they will receive at the same time. 

At lastly i want add closing sentence. 
- I hope this answer helpful for your query and you have a great time at Lady Gaga. 

Regards, 
Team Viagogo. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	According to me customer service has to be great at all time because customer support is the most important part to build relationship with customer. And customer service is an act of taking care customer's requirement by providing or delivering professional, helpful, high quality service and assist the customer before during and after purchasing services or a product. 	

	
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