Subject: Re: LSM Joining Case Test - Aarjab jain
From: Aarjab jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Mar 2020 03:16:44 -0500

LSM Joining Case
Test

Name

Aarjab
jain

E-mail

[email-masked]

Phone Number

(+91) 8527083217

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
selected 4th blurb because as customer want his ticket at his hotel address so
in 4th blurb, customer can change his delivery address as per his requirement
through viagogo account by signing-in and tickets will be delivered to the
updated address and customer have to inform the hotel staff about delivery so
that they will receive at the same time.

At lastly i want add closing sentence.

- I hope this answer helpful for your query and you have a great time at Lady
Gaga.

Regards,

Team Viagogo.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

According to me customer service has to be great at all time
because customer support is the most important part to build relationship with
customer. And customer service is an act of taking care customer's requirement
by providing or delivering professional, helpful, high quality service and
assist the customer before during and after purchasing services or a
product.

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