Subject: Re: LSM Joining Case Test - ZAHEEN SIDDIQUI
From: ZAHEEN SIDDIQUI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 28 Feb 2020 06:06:12 +0000

LSM Joining Case
Test

Name

ZAHEEN
SIDDIQUI

E-mail

[email-masked]

Phone Number

(201301) 6261171516

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

Right option is Blurb 4 because customer is
asking to send the ticket at the different location (Hotel Location) wherein he
wants to update the address. We can update the address from our end or else we
are even providing the link to the customer wherein he can update his
address.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is just providing the solution to the
customer however, great customer service is wherein we put our self at
customer's place and understand how we would expect some one to provide the
solution. Great customer service required great focus, vision and determination.

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