Subject: Arabic Language Test - Taj eldden Jomah Bala
From: Taj eldden Jomah Bala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Feb 2020 06:47:45 -0500

Foreign Language
Screening Test

Name

Taj eldden Jomah Bala

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

actually sorry sir i'm did some
mistake i sent my delivery for wrong location and i'm sorry for that but no
issue my new delivery he in the way after 30 minutes he will be with you and you
will get your order

sorry sir

thanks...

Have a good day

bye bye

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

Hello
this side Taj eldden  i'm From sudan I was Born in khartoum , My age 25 years ,
I Have 7 Brothers and one sister , i'm Study in India on Nehru university , I'm
also Completed Ccna and Ccnp in HyderAbad From Firewall Academy for networking ,
i'm worked before in call center here in delhi for 6 months , I'm Staying in
Delhi on Noida Sector 134 Jaybee cosmos and I'm speak Arabic and a English
.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

الخدمة الجيدة هي التي توفر للزبون
طلباته

الخدمه الرائعه هي التي توفر للزبون جميع
طلباته بالأضافة إلى خدمة الزبون مع جميع
أساليب الراحة للزبون و خدمة التوصيل السريع
للطلبات

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

رائع في عملي

أعمل بأتقان

أعمل بكل جهد

ابزل قصارى جهدي في العمل

استمتع براحة الزبون

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

لقد قمت بزيارة
مدينة حيدر اباد و لقد استمتعت بزيارتي لتلك
المدينة حيث كنت مقيم بها لمدة

سنة كاملة

حيث قمت بزيارة معالمها البارزة كالأسواق و
المولات و السينما و قلعة كلوكوندا و بعض
المناطق الاخرى

و ايضا قمت بزيارة مدينة بنغلور و لكن لم
أستمتع بها حيث مكثت بها إسبوع واحد فقط

و اخيرا انا الان بمدينة دلهي عاصمة الهند و
سوف استكشف جميع معالمها البارزة مثل ما فعلت
بمدينة حيدر اباد