Subject: Re: LSM Joining Case Test - Javid Ahmad Malik
From: Javid Ahmad Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 24 Feb 2020 02:42:00 -0500

LSM Joining Case
Test

Name

Javid Ahmad
Malik

E-mail

[email-masked]

Phone Number

(+91) 9650033081

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I selected
the 4th Blurb because we need to make our customers happy and if customer has
raised the issue to us we have to make him feel the good Travel marketplace in
today's competition.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

There is not a vast difference between good and
great customer services, But the main difference is make customers feel happy
and satisfied within the limitation of the process. In modern world there is
competition, So everyone is trying to provide great customer services instead of
good customer services because, If we provide great services to the customer he
will retain whenever he plans to go somewhere instead of going others
sellers.

Good and Great services are similar but the only main difference is if you
provide the good service there are many options for the customer and great
service will not not allow user to go anywhere.

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