Subject: Fwd: Arabic Language Test - Hussein Elnayer Ahmed Idris
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 21 Feb 2020 03:52:29 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Hussein Elnayer Ahmed Idris 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First I will do the new order for him and second i will send a polagiz massege for him the the mistake was from my side i have taken the wrong address for delivery of pizza and as we are sorry we are giving u a discount for your order as it have been late with gift from pizza hut and you have discount on your next order 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	my name is hussein elnayer ahmed i have came to india on 2015 and 
I have done B.pharmacy pass out in the 2015 to 2019 , Marketing course in the octabar to novamber 2019 and i work in united spirit company for five month 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الجيد هو عام لجميع الاشياء الجيده من العميل والمؤسسه او المنتج حد زاته 
اما الخدمه الجيده للزبون هي الشي الاساسي الزي يبني المؤسسه او المنشئة لما يترتب عليه من تعاقدات مع الزبون والسمعة الجيده للشركه والمنتج 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	قوة التحمل 
الصبر علي كلام الزبون 
الخبره في مجال المبيعات 
ايضاح المعلومات للزبون في حال عدم فهم المعلومه 
اقناع الزبون حول المنتج 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زيارتي الي حيدرأباد لقد زرت حيدرأباد في العام 2015 وجلست بها حتى عام 2019 ما 
يعجبني في حيدرأباد انها تشمل جميع الاعراق وجميع الاجانب وانها تشمل خليط من الثقافات 
الموجودة في الهند ثقافات الهندوس والمسلمين والمسيحيين ومختلف الديانات ما يعجبني به ان كل شخص يهتم بمعتقداته لنفسه ويجتمعون في المدارس والجامعات ومختلف الاركان العامه