Subject: Arabic Language Test - hussein elnayer ahmed idris
From: hussein elnayer ahmed idris <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Feb 2020 09:59:08 +0000

Foreign Language
Screening Test

Name

hussein elnayer ahmed idris

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

I am  going to apolagiz from
him and I will give him discount on his order  with gift from pizza hut as we
have made a mistake by delivering the order late and send the massege from my
side this hussein i was littele confuse that why i have mention wrong
address

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

i am
B.PHARMACY PASSOUT i have done marketing and i have work in united spirit
company as saler for five month

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

الجيد جمع لكل الاشياء
الجيده تشمل حتي خدمه العميل

خدمه الزبون الجيده تكسب الزبون وتقوي الثقه
بين العميل والزبون

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

قوه
التحمل واحتمال الضغط من اتجاه الزبون

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

لقد ذهبت الي مدينة حيدراباد في
العام 2015 للدراسة ولقد وجدها مدينة جميلة وما
اعجبني فيها حقا كميه الاشخاص المسالمين فيها
و وقوفهم معك في حال وقوعك في مشكلة أو حادث
الجميل في حيدراباد انها تتوفر فيها جميع
النعم المقصود بالنعم بها ما لذ وطاب من الاكل
والخيرات والعلم  غالبا ما تبحث عن منزل
للسكن ولا تجده لان اهل حيدراباد إعتادو علي
وجود الاجانب في وسطهم لا يهمني ان كان همهم
المال أو غيره ولكن ما يهمني انهم لا يتدخلون
في شؤؤن الغير