Subject: Re: LSM Joining Case Test - joginder Kumar
From: joginder Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Feb 2020 03:26:22 -0500

LSM Joining Case
Test

Name

joginder
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9818264151

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

the guest
has inquired about lady gaga ticket because the event date is coming closure .To
help him out we are supposed to ask the few details to look into the case
deeply.As the guest is very anxious about the ticket i have chosen blurb 4 where
guest can find the details by finding he link mentioned there and more he track
the status of tickets also .

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

In my opinion to go beyond the service which we
are providing to the customer is a great customer service.

Importance need to be given to the customer so that he/she feels that his/her
interest taken care of.

A great customer service is only when customer feels that his/her interest taken
care by the seller beyond his/he expectations.

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