Subject: Arabic Language Test - Mahgoup Ali
From: Mahgoup Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Feb 2020 15:32:49 -0500

Foreign Language
Screening Test

Name

Mahgoup Ali

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

Hello sir I would like to inform you that I have made some
mistake in the address sincerely we are apologies for the delay in your oreder
and we are going to correct the mistake and resend the order as soon as
possible have a nice day and enjoy your meal

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

My name is mahjoub am from Sudan i have been in India since
2014  basically in Bangalore and Hyderabad .

I have completed my bsa followed by marketing course and safety course and
English language .

I had experience of the work at Etisalat telecom company for six months and I
worked at the hospital as translater for the couple of months .

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

الفرق
بين الخدمات ذات الجودة العاديه الجودة
االافصل:تكمن في تقديم  الخدمات المتاحه بي
شكل    مثالي  الى  العميل بشكل جيد وطلبيت
طلباته وحل   مشاكلهم ل تقديم جميع الخيارا
الممكن ليهم في اي وقت

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

مايجعلني  شخص مناسبة لي هذه العمل
عميل اللغه العربيه وإني اتحدث اللغه العربيه
هي لغت الام يمكنني التعامل مع اي عميل توصيل
المعلومات المناسب في الوقت المناسب

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

في عام ٢٠١٠ قمت
بزياره مصر مدينه القاهره بالتحديد

في الاحرمات أيضا يوجد فيها أماكن سياحية جيد
بنسبة لي الزائر أيضاً (١في عام  ٢٠١٤ مدينة
بنجلور في الهند عندما زورات مدينة بنجلور
كنتو في اندهاش عجيب في روعة وجمال وطقس
المدينة أيضا روعةفي مجال التعليم  خاصه في
الصيدليات والهندسة تاني في أمان سياحية جيد
مثلا نادي حيلص واوتيس ....