Subject: Re: LSM Joining Case Test - Himanshu Sharma
From: Himanshu Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Feb 2020 07:43:28 +0000

LSM Joining Case
Test

Name

Himanshu
Sharma

E-mail

[email-masked]

Phone Number

(91) 9540955795

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In the
blurb 2 the info is provided correctly as well as briefly e.g. address,phone
number and expected departure.

On more thing i want to add on is not providing the timeframe regarding the
delivery which is not mentioned but they provided the e ticket facility.

In my opinion blurb 2 is correct.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Solving issue is good but providing resolution is
great.

As customer service we have to provide information to the customer is example of
good customer service but providing a proper resolution where the customer get
what he/she want is e.g. of great customer service.

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