Subject: Re: LSM Joining Case Test - Varun Kalia
From: Varun Kalia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Feb 2020 07:42:50 +0000

LSM Joining Case
Test

Name

Varun
Kalia

E-mail

[email-masked]

Phone Number

(+91) 9315984025

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i choose
the blurb 2 , because it ensuring the address, contact number along  with the
customer travelling scenario taking into account including the departure date
and time, so that the tickets could be delivered to customer on
time.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Well, good customer service is only limited to the provision
of resolutions for customer query for the present basis, but in great customer
service, we also takes the future part into the consideration and try to solve
the custom er query for once and all, so that the customer not neeed to face the
same problem again and again in the future.

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