Subject: Fwd: LSM Joining Case Test - Rohit Sharma
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 18 Feb 2020 05:13:24 -0700 (MST)

Hi Ash, 

Please check this one more test for travel. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 18 Feb, 2020, at 17:39, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Rohit Sharma 
E-mail 	[email-masked] 
Phone Number 	(+91) 8920701041 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In this Blurb 
Representative has given an option that he will get e tickets so he can download the tickets and take a hard copies as well by login his account 
in this blurb he can also add the link login 
link of traveller so that he can check and ensure the address 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is assisting a customer regarding his plan and provide him best services by understanding his needs what he is actually looking for, and Great customer service is to assist customer and ask him what he really wants and what he is looking for and by merging our ideas into his plan,we provide him best experience of our services so that he remember our services and As customer is also looking for someone who will guide him and assist him it can be done by making good relationship with customer 	

	
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