Subject: Re: LSM Joining Case Test - Rohit Sharma
From: Rohit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Feb 2020 12:09:43 +0000

LSM Joining Case
Test

Name

Rohit
Sharma

E-mail

[email-masked]

Phone Number

(+91) 8920701041

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In this
Blurb

Representative  has given an option  that he will get e tickets so he can
download the tickets and take a hard copies as well by login his account

in this blurb he can also add the link login

link of traveller so  that he can check and ensure the address

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good customer service is
assisting a customer regarding his plan and provide him best services by
understanding his needs what he is actually looking for, and Great customer
service is to assist customer and ask him what he really wants and what he is
looking for and by merging our ideas into his plan,we provide him best
experience of our services so that he remember our services and As  customer is
also looking for someone who will guide him and assist him it can be done by
making good relationship with customer

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