Subject: Fwd: LSM Joining Case Test - Ashish Gusain
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 18 Feb 2020 05:05:49 -0700 (MST)

Hi Ash, 

Please check the test for travel. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 18 Feb, 2020, at 17:33, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Ashish Gusain 
E-mail 	[email-masked] 
Phone Number 	(+91) 8745008300 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	blurb 1 is correct because of the accurate information given my the customer care rep. and he has verified all the details with customer as well 

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	good customer service means just a satified one , where in he or she just answers to all the queries . 

while great one is something where in a customer care rep. answers to all the possible queries as well. 	

	
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