Subject: Re: LSM Joining Case Test - mukesh kumar
From: mukesh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Feb 2020 06:52:53 +0000

LSM Joining Case
Test

Name

mukesh
kumar

E-mail

[email-masked]

Phone Number

(201301) 7889842671

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

To ensure that you get your tickets in time for
the event, please provide us with an address in |CountryNameOrCityName|. This
could be the hotel you will be staying at, or the address of someone who will be
available to sign for the delivery for you. You can update the address on your
account by using this link http://www.viagogo.com/Help/76, or you can change
your delivery address by signing in to your viagogo account, and locating the
order under your "Purchases".

When this is done, we will ensure the seller sends out the tickets as soon as
possible to the new address. Once the seller receives the tickets, they will be
shipped via track and traceable postal services. You will receive an email to
notify you that your tickets have been shipped to the provided delivery address
along with a link for you to track your order.

If the new address is not a personal address (e.g. an office or hotel address),
please make sure that you have informed them to expect a delivery and that
someone will be available to sign for your delivery.

I hope this answers your question and you have a great time at Lady Gaga!

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good service is to solved the customer's problem only, and a
great service is that where we ensure customer that we will solved their problem
on time and delight to customer with world class service, so that in future
he/she not feel any regret to take same service.

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