Subject: Arabic Language Test - Mohd Tabish mamoon
From: Mohd Tabish mamoon <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Feb 2020 12:07:59 +0000

Foreign Language
Screening Test

Name

Mohd Tabish mamoon

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

first of all i would apologize
to the customer for inconvenience and say him that because of some unexpected
reason you had to suffer this and i would deliver his pizza again as soon as
possible. tahnk you

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

my name is Mohd Tabish Mamoon,i was born in Bihar currently i
am working in Tabib Medical and Tourism (Delhi) as Arabic language
interpreter

Actually since my childhood i have arabic language background,i am graduated
from jamia millia islamia particularly in Arabic language and translation in
2014

i started working from 2014 to 2016 as Arabic language translator as freelancer.
in 2016 february i was selected for a RIYADH SAUDI ARABIAN company named sham
contracting company as Bilingual secretary, i have three year experience of
saudi arabia and i have good command over gulf regional language like
egypt,sudan,iraq,seriya

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

هذا
هو فرق الئيسي أن عملاء الجيدة تكون راضين منك
ومن خدمتك و عملاء الرائعة ربما تكون راضين
منك ومخلصين لك ايضا

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

التفاصيل المعرفة حول
المنتاج الخدمات التي تقدمها

مهارات
الاتصال الفعال

الصبر
لسماع العميل

روح
الدعابة الجيدة

المجرب في خدمات
العملاء لراض عنهم

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

رحت واحد مرة الي
مدينة آكره لزيارة قصر التاج  مدينة آكره
مشهورا لقصر التاج والحضارة

القديمة والتاريخية هذه هو مدينة واحدة من
اكثر المدن شعبية في العالم ،يتردد عليه
السياح من كل ركن من أركان العالم ،بعد كل شيء
فهي تضم واحدة من عجائب الدنيا السبعة ، تقع
هذه مدينة علي ضفاف يامو نة وهو معروف ايضا
بصحنه المشهور للغاية  انه جزء من المثلث
الذهبي لسياحة الي جانب دلهي . هل تعلم ان هذه
المدنة الجميلة من المعا لم التاريخية
والعجائب القديمةهي المكان اكثر زيارة في
البلاد. هذه المدينة التي اعجبني اعجابا
شديدا لقبولها عبر العالم