Subject: Fwd: LSM Joining Case Test - Rocky Singh Brar
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 17 Feb 2020 03:43:27 -0700 (MST)

Hi Ash, 

Please check this test for travel. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Feb, 2020, at 16:12, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Rocky Singh Brar 
E-mail 	[email-masked] 
Phone Number 	(011) 9711793345 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	if they purchased the tickets then seller person double check that delivery address is correct and someone will be available to sign for giving address. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is if customer facing any problem in the hotel and we have resolved at a time. Great customer service is if customer facing any concern in the hotel and we resolved the concern on the call and provide any extra benefits with seniors permission and also cross check with the customer they have received or not. 	

	
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